Mayank Khanna

IBM developerWorks

Project Summary

DeveloperWorks is an online professional network and technical resource center for software developers, IT professionals and students worldwide. The site attracts over 4 million unique visitors per month from 195 countries. It is designed to help users better understand IBM technologies and collaborate with peers on open source projects.

IBM had tasked us to understand and solve usability issues for three specific site features:

Developer Centers

dW Communities

dW Answers

Interaction Map

Project Highlights

5 User

30+ Survey

5 Competitor

5+ Usability

Comparative Analysis

Overall Findings & Recommendations